Advisory Council on Household Finance: Evaluation of Service and Performance
Promoters: Hildur Björk Svavarsdóttir, Fridrik H. Jónsson
Client: Advisory Council on Household Finance
Submission report: November 2004
The aim of this survey was to examine the attitudes of those who had received advice on financial difficulties to the services of the Advisory Council, to the solutions proposed, to see if the advice had been successful and to what remedies the users had taken in the wake of the advice. The results are based on the answers of 540 individuals who searched for the Household Finance Advisory Council from 2001 to 2003.
Attitudes of staff to service and activities of Iceland Post Managers
Project: Einar Mar Þórðarson, Ella Björt Daníelsdóttir, Fridrik H. Jónsson
The survey was sent by mail to all employees of the Post Office. Asked about attitudes to the service of Post, general attitudes to staff and attitudes to certain work groups at PTA. In addition, the question was asked how the mail could potentially improve its customer service.
Attitudes to the sales of the base network Iceland Telecom
Promoters: Guðlaug J. Sturludóttir, Kristjana Stella Blöndal
In this report, the results of a survey conducted for Franca ehf, where questions were asked about the sales of the base network of Iceland Telecom, when the company will be sold to private parties.
Attitudes towards day care services in Reykjavík: A survey among parents
Project managers: Ella Björt Daníelsdóttir, Friðrik H. Jónsson
Client: Reykjavík - Department of Education
Published: July 2006
This report contains the results of a telephone survey conducted among parents using day care services. The goal was to elicit the parents attitudes towards the services.
Citizens' attitudes to the service of the City of Reykjavik
Promoters: Andrea G. Dofradóttir, Ragna Benedikta Garðarsdóttir, Fridrik H. Jónsson
Client: City of Reykjavik
Submission report: January 2007
Survey conducted by the City of Reykjavik in November-December 2007. A sample of 1200 residents of Reykjavik, aged 16-80, was randomly selected from the National Registry. The final response rate was 63%.
Food & Fun 2005: Pleasure survey among guests at restaurants Food & Fun
Promoters: Heiður Hrund Jónsdóttir, Andrea G. Dofradóttir
Submitted report: March 2005
The International Food Festival of Food & Fun or food and entertainment was held for the third time on 18th-22nd February 2005. The festival was open to all and guests were asked to participate in a short survey by Icelandair. Guests answered a few questions and evaluated the quality of the restaurant, service and food by star rating.
Icelandic Red Cross
Project Managers: Guðlaug J. Sturludóttir, Fridrik H. Jonsson
Client: Icelandic Red Cross
Divorce Report: May 2005
The report describes the results of the question What humanitarian and charitable organization do you think first of all? Then you ask Can you think of more humanitarian and charitable organizations? In total, respondents are asked to name 5 companies. Next, the views of the respondents on various issues pertaining to humanitarian and charitable causes are examined, to the Icelandic Red Cross and more.
Public attitudes to physiotherapists: knowledge of jobs and services
Promoters: Kristín Erla Harðardóttir, Fridrik H. Jónsson
Client: Self-employed physiotherapist and GPS public relations
Submission report: February 2006
The report highlights important points from the focus group on interviewee views to work and service physiotherapists in Iceland.
Service survey among residents of Hátún, Sléttuvegi and Fannborg
Project Managers: Ella Björt Daníelsdóttir, Fridrik H. Jónsson
Client: House of the Disability Federation
Submitted report: March 2006
The survey asked about the position of residents for general residence conditions and how they could be improved, service of the housekeeper, the office of the Housing Fund of the Disabled Community and the grocery store in Hátún. They also asked about the services that the interviewees received from the city and the public sector, an interest in leisure activities and the possibility of working.
Survey of the KÍ on the position of the members for servicemanagers
Project: Ella Björt Daníelsdóttir, Kristjana Stella Blöndal, Heiður Hrund Jónsdóttir
Client: Teachers' Association of Iceland
Submitting report: June 2006
The survey covered numerous factors in the activities of the Teacher Union and its member associations. Questions were generally asked about the services and activities of the Union, and respondents asked to evaluate the limited aspects of the operation.